Who Are the AFF Housing Team?
The AFF Housing Team is dedicated to supporting service families by providing relevant advice, guidance, and advocacy on housing-related matters. Their goal is to equip you with the information you need to make informed decisions at every stage of your service career.
What Can the AFF Housing Team Do for You?
The team offers a wide range of support to help service families understand their rights and options when it comes to accommodation. Here’s how they can assist:
- Provide Guidance on Housing Policies – They offer advice on policies and procedures, ensuring you understand the correct processes to follow.
- Liaise with Key Organisations on Your Behalf – With your permission, they can communicate with organisations such as the Defence Infrastructure Organisation (DIO), Pinnacle, VIVO, Amey, and military housing liaison officers.
- Raise Issues and Concerns – If you’re facing accommodation challenges, they can escalate these issues to the appropriate authorities.
- Monitor Housing Trends and Shape Policy – By gathering evidence, they work to ensure that housing policies meet the needs of service families.
- Ensure the Correct Welfare Support is in Place – The team liaises with welfare teams to make sure you receive the right support.
- Represent Your Voice in Meetings – They advocate for service families and highlight areas that need improvement.
- Keep You Updated on Policy Changes – The AFF ensures you’re aware of any housing-related policy changes that could impact you.
- Signpost to External Support – They can connect you with other agencies and organisations that offer additional help.
- Provide Civilian Housing Information – If you’re looking at civilian housing options, they can guide you on matters like council tax discounts for second homes.
What Can’t the AFF Housing Team Do?
While the AFF Housing Team is a valuable resource, there are some areas they cannot directly assist with, including:
- Allocating Service Family Accommodation (SFA) or providing floor plans.
- Seeing availability for SFA across the UK or overseas.
- Facilitating betterment or welfare moves, such as removals or disturbance expenses.
- Booking appointments for job interviews or move-in/move-out arrangements.
- Manipulating policy to fit individual circumstances.
- Providing financial, legal, or funding support.
- Facilitating access to social housing or private rental accommodation.
Why Go Directly to AFF for Housing Support?
Social media can often be a useful source of information, but it can also spread misinformation that negatively impacts service families. Housing policies and procedures can be complex, and each case has unique circumstances that need careful consideration. By reaching out directly to the AFF Housing Team, you can ensure you’re getting accurate, up-to-date information tailored to your situation.
How to Get in Touch
If you need housing support, you can contact the AFF Housing Team via email at housingsupport@aff.org.uk. For more information, visit aff.org.uk.
The AFF Housing Team is here to help, ensuring that service families receive the guidance and advocacy they need when it comes to housing. Don’t hesitate to reach out – they are ready to support you!
